At Telefonica, we recognise that the current challenges for Managed Infrastructure include:
- High investment in the operation team and often high employee turnover rates
- Lack of knowledge regarding new technologies that can solve emerging problems and lack of expertise to maintain hardware infrastructure
- Difficulties with version checking and software/firmware updating
- Hardware technology obsoletion
- Hardware unavailability and connectivity
- Physical security issues
Managed Infrastructure is a major component of the cloud service.
It is performed by our certificated professionals on each of the different technological layers that make up service staff. We offer you multi-platform, SLA-based management in line with best practice.
- Single global provider - for an end-to-end service (IT + Telecom) worldwide
- Prediction and cost containment
- Flexibility and technical scalability
- Access to resources and levels of technological specialisation
- Access to resources - for improved strategy and increased value regarding your tasks
- Service quality assurance - under agreement
- Greater flexibility - offering you the ability to grow without hiring technical staff or budgeting for additional training
- Flexible billing model - only pay for what you need, leading to a better return on investment (pay per assets, usage, etc.)
- Compliance with regulatory and normative sectors - (government and private organisations)
- Assets still belonging to you or your organisation