Operation Uptime Certification on maintenance plans and also on the knowledge of the building’s infrastructure.
DC construction design
Certificate TIER IV Design”. Only 23 DC at Worldwide level
Certificate TIER IV Constructed Facility” Six LO Certificates at Worldwide level
Certificate “TIER IV Operation GOLD”. Once the TIER IV Facilities certification has been obtained, it is then reviewed with Uptime for continued validation. Nine months later, a certification audit will be conducted to verify that the operation corresponds with level of certification. Telefonica holds the highest certification in existence, there is only one company in the world.
“The real goal is to guarantee that these activities are carried out by properly qualified technicians, in the most appropriate manner and minimising risks, which are mainly related to human error.”
In this way we “guarantee” the application of a comprehensive Operation methodology both in Facilities and IT, based on best practices and certified by an independent third party.
ISO 20000 Certification
The Alcalá Data Center holds information technology management system certification for basic housing activities, virtual hosting, local ICT, advanced clean mail traffic, collaboration platforms and on-demand contact center.